Privacy Policy
Mayalogic provides automation, intake, appointment, and customer communication tools for local service businesses. This Privacy Policy explains what information we collect, how we use it, and how SMS-related data is handled.
Information We Collect
We may collect the following information when you submit a contact form, request service, book an appointment, or communicate with a business using Mayalogic:
- Name
- Email address
- Phone number
- Appointment or service request details
- Message content and related communication metadata
How We Use Information
We use this information to:
- Respond to inquiries and service requests
- Send appointment reminders, booking confirmations, and missed-call follow-up messages
- Provide customer support and service updates
- Operate and improve our intake, scheduling, and communication systems
SMS Communications
If you opt in to receive SMS messages, you may receive customer-care communications such as missed-call follow-up messages, appointment reminders, booking confirmations, and service-related updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
SMS Consent
SMS consent is collected through website contact forms, booking request forms, or other clearly disclosed opt-in flows. Consent is not implied by simply visiting the website. Where required, the opt-in checkbox is unchecked by default and is presented alongside links to this Privacy Policy and our Terms & Conditions.
Sharing of Information
We do not sell, rent, or share personal information with third parties for their own marketing purposes.
SMS opt-in data and consent records are not shared with third parties or affiliates for marketing purposes.
Data Retention
We retain personal information only as long as needed to provide services, maintain records, comply with legal obligations, and resolve disputes.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is guaranteed to be completely secure.
Your Choices
You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP or contacting us directly.
Contact
If you have questions about this Privacy Policy, contact Mayalogic at hello@mayalogic.us.